Will the customer get any Confirmation of submission?
Yes, a copy of Confirmation of submission can be printed from our online registration system by our authorized resellers.An e […]
What are the EWP plans?
Manufacturer warranty + EWP: 1 + 1, 1+2, 1+ 3, 1+4, 2+1, 2+3 & 3+2.
When the model of product is obsolete, how do you make replacement?
The replacement of product is based on Brand, size & like for like basis.
What product will be included for transportation coverage?
Not applicable for cash & carry products. It must be above 32” TV, washing machine / dryer, refrigerators / freezer, […]
Does repair cost reduce the amount of Sum Insured when replacement is done?
Yes, the replacement cost will be the balancing amount from the Sum Insured of the product.
Where can I read Terms and Conditions of EWP?
A copy of Terms and Conditions can be obtained from our authorized resellers.
Is the EWP transferable?
Yes, it is transferable but customer must write in to inform us the new owner details.
Does EWP cover lightning, flood, fire, theft & accidental damage?
No, it does not cover natural disaster, accidental damage & theft. This is covered under All Risk insurance.
How many dead pixels are considered qualify the claim for panel?
The minimum dead pixels must not be below 8 dots.